Neuroinclusion Audits ↓
Neuroinclusion audits that reveal what others miss.
See how people may really experience your organisation.
A Neuro Tide Neuroinclusion Audit explores the places, processes, information and experiences that shape how neurodivergent people interact with your organisation.
We identify what is already supporting inclusion, where unnecessary friction or barriers may exist and where thoughtful change could make the greatest difference.
Look beyond what is visible.
Neuroinclusion is often shaped by details that are easy to overlook.
Lighting. Noise. Layout. Language. Expectations. Wayfinding. Information. Transitions. Recruitment. Meetings. Digital journeys. The way somebody is welcomed when they arrive. And what happens when something does not go to plan.
An audit brings those details together and considers the experience through different neurodivergent lenses.
Places and environments
Understand how sensory experience, layout, movement, navigation, choice and the physical environment may support people or create unnecessary barriers.
Information and communication
Explore whether people can find, read, process, interpret and act on the information they need with greater confidence.
Processes and journeys
Follow the experience from one touchpoint to the next and identify where expectations, complexity, uncertainty, cognitive demand or inconsistency may create friction.
Services and interactions
Consider how people experience your organisation as colleagues, applicants, customers, passengers, visitors, athletes, learners, service users or in other roles.
The purpose is not to assume what every neurodivergent person will experience.
It is to identify where the design of the experience gives people more or fewer ways to participate successfully.
From one detail to the whole experience.
An audit can focus closely on one document, process or environment or follow an entire journey across multiple touchpoints.
The scope is shaped around what you need to understand rather than forcing your organisation into a standard audit template.
Documents & communication
From policies and guidance to forms, instructions and everyday communication, we explore how easily people can find information, make sense of it and understand what happens next.
Processes & systems
We follow the processes people are expected to navigate, looking for unnecessary friction, ambiguity, cognitive demand and opportunities to make systems clearer and easier to use.
Places & environments
Physical environments can influence orientation, concentration, sensory experience, comfort, energy and participation. We consider how the space actually feels to move through and use.
Digital experiences
Websites, platforms, forms and digital journeys can be considered through technical accessibility, clarity, cognitive demand and how easily somebody can navigate and complete what they came to do.
People journeys
Some of the most useful insight comes from following the experience itself across interactions, decisions, handovers, environments and the moments that shape somebody's overall journey.
The whole experience
Individual touchpoints rarely exist in isolation. A wider audit connects them, revealing where experiences reinforce one another, where friction accumulates and where change can have the greatest effect.
Documents & communication
From policies and guidance to forms, instructions and everyday communication, we explore how easily people can find information, make sense of it and understand what happens next.
Processes & systems
We follow the processes people are expected to navigate, looking for unnecessary friction, ambiguity, cognitive demand and opportunities to make systems clearer and easier to use.
Places & environments
Physical environments can influence orientation, concentration, sensory experience, comfort and participation. We consider how the space actually feels to move through and use.
Digital experiences
Websites, platforms, forms and digital journeys are considered through accessibility, clarity, cognitive demand and how easily somebody can navigate and complete what they came to do.
People journeys
Some of the most useful insight comes from following the experience itself — across interactions, decisions, handovers, environments and the moments that shape a person's overall journey.
The whole experience
Individual touchpoints rarely exist in isolation. A wider audit connects them, revealing where experiences reinforce one another, where friction accumulates and where change can have the greatest effect.
A clearer baseline for what happens next.
Knowing that something could improve is useful. Knowing where, why and by how much gives organisations a stronger place to start.
Where scoring adds useful clarity, a Neuro Tide Audit can include our Neuroinclusion Score to make strengths, areas of friction and priorities easier to see, compare and revisit.
The NEUR!TIDE Neuroinclusion Score
Turn detailed observation into a clearer picture.
Agreed elements are assessed using a consistent 0, 1 and 2 framework and, where useful, translated into percentage scores. The number makes the baseline visible. Observation, explanation and recommendations give it context.
We score the environment, process, information or experience being reviewed, and never the person.
Standards matter. Real experience matters too.
Recognised standards, legislation and guidance provide important reference points. But they are not the end of a Neuro Tide Audit.
We consider them alongside observation, lived experience, organisational context and how somebody may actually experience the environment, information, process or service in real life.
Compliance and good experience are related. They are not always the same thing.
Design for the Mind
For built environments, our work can consider BSI PAS 6463:2022 Design for the Mind, which provides guidance for designing and managing environments for a neurodiverse society.
Its principles include sensory experience, lighting, acoustics, thermal comfort, layout and wayfinding.
Built environment accessibility
Where relevant, we can also consider wider accessibility and inclusive design principles including ISO 21542:2021 alongside applicable building, estates and facilities guidance.
The aim is not simply to identify whether somebody can enter a space.
It is to consider whether people can navigate, understand and use it with greater confidence.
Digital accessibility
Digital reviews can consider WCAG 2.2 and ISO/IEC 40500:2025 alongside the wider cognitive and neuroinclusive experience.
Technical accessibility matters.
But a technically accessible journey can still be confusing, overwhelming or unnecessarily difficult to use.
Equality and accessibility
The agreed scope can also consider relevant requirements and guidance including the Equality Act 2010 and reasonable adjustment principles alongside sector specific accessibility expectations.
For organisations operating internationally, other relevant accessibility requirements can be considered where appropriate.
European accessibility
Where products or services fall within its scope, the European Accessibility Act can form part of the wider accessibility context for organisations providing relevant products or services within the European Union.
Clear and usable information
Where technical, specialist or regulated information is involved, we can also consider relevant principles around clarity, structure and usability.
Information should not only be accurate.
People need to be able to find it, understand it and use it with confidence.
Guidance rather than certification
A Neuro Tide Neuroinclusion Audit is an evidence led specialist neuroinclusion review rather than a legal compliance certification.
Relevant legislation, standards and guidance can inform the work.
Recommendations remain grounded in the actual people, places and experiences being reviewed.
A clear process from scope to action.
01 Agree what we are exploring
We start by understanding the organisation, the experience you want reviewed and the questions you want the audit to help answer.
02 Experience it
We review the agreed environment, process, information or journey through different neurodivergent lenses using observation, evidence and relevant guidance.
03 Look closer
We examine both obvious and less visible details, recognising what already works while identifying barriers, inconsistencies and opportunities for improvement.
04 Score where useful
Where the Neuroinclusion Score forms part of the agreed scope, relevant elements are assessed consistently to establish a clearer baseline.
05 Make sense of the findings
We bring the evidence together so that you can understand what is happening, why it matters and where change could have the greatest value.
06 Move forward
Recommendations are prioritised so your organisation can decide what happens now, what deserves further consideration and what may form part of longer term change.
What you receive.
The detail will depend on the agreed scope, but the purpose is always the same.
To give you a clear, credible and usable understanding of what we found and what could happen next.
Clear findings
A structured account of what is working well, where potential barriers exist and why those findings matter.
Prioritised recommendations
Practical recommendations help distinguish immediate opportunities from changes that may require more planning, investment or organisational involvement.
Neuroinclusion Scores
Where included, clear percentage scores provide a baseline across the individual areas reviewed rather than hiding everything within one headline number.
A route forward
Findings can stand alone or become the starting point for organisational change, development, implementation or further insight.
What this can look like.
KNAUF UK and Ireland
Making technical information easier to use.
Neuro Tide reviewed construction product data sheets through a neuroinclusive and accessibility informed lens.
The audit explored visual load, layout, sequencing, language and information density to identify where accurate technical information could be easier to find, process and apply.
The resulting work informed changes designed to make important product information easier to navigate and use with confidence.
UKRI EPSRC
Turning observation into published guidance.
Neuro Tide carried out an independent neuroinclusion audit of community engagement workshops, strategic advisory meetings and associated presentation materials for the Engineering and Physical Sciences Research Council.
The findings informed published guidance and a neuroinclusive meeting and event checklist designed to support wider practice across research and engagement settings.
Why organisations choose NEUR!TIDE.
Detailed enough to uncover the issue. Clear enough to do something about it.
Our approach brings together detailed observation, professional expertise, lived experience, recognised guidance and an understanding of how organisations actually work.
We are constructive without overlooking genuine barriers.
Existing strengths matter. So does being clear about where the experience is not yet working well enough.
Strengths as well as friction
We identify what is already working well as deliberately as we identify what could improve.
That gives organisations something to protect, extend and learn from rather than presenting neuroinclusion only as a list of problems.
The whole experience
We look at the connections between touchpoints rather than treating a room, document, process or interaction as though it exists in isolation.
Useful recommendations
The objective is not to produce an impressive report that sits unread.
It is to give the people responsible for decisions a clearer understanding of what they can realistically improve.
Different neurodivergent lenses
We consider different experiences across attention, communication, sensory processing, movement, memory, planning, reading, writing, numerical information and other areas rather than auditing through one narrow profile.
Your organisation remains your organisation
Neuroinclusion should strengthen the experience you create rather than remove what makes your organisation distinctive.
Recommendations are shaped around your context, people and purpose rather than a standard template.
Understand first. Then decide what changes.
An audit gives you evidence and direction.
What happens next might involve changing a process, developing managers, redesigning information, improving an environment, implementing recommendations or exploring people's experiences in greater depth.
The audit helps you decide where to focus rather than starting with assumptions.
Change ↗︎
Turn audit findings into improvements across policy, process, environment, culture or service delivery.
Develop ↗︎
Build the knowledge and capability people need to sustain more neuroinclusive practice.
Insights Survey ↗︎
Bring people's own experiences alongside the audit evidence to understand where perspectives align and where experiences may differ.
Questions about neuroinclusion audits.
Take a closer look.
If you want to understand what is already working, what people may be experiencing differently and where meaningful improvement could begin, an audit gives you a clearer place to start.
You do not need to know the scope before speaking to us.
Start with what you want to understand.
