Neuroinclusion audits that reveal what others miss.
See how people may really experience your organisation.
A Neuro Tide Neuroinclusion Audit explores the places, processes, information and experiences that shape how neurodivergent people interact with your organisation.
We identify what is already supporting inclusion, where friction or barriers may exist and where thoughtful change could make the greatest difference.
Look beyond what is visible.
Neuroinclusion is often shaped by details that are easy to overlook.
Lighting. Noise. Layout. Language. Expectations. Wayfinding. Information. Transitions. Recruitment. Meetings. Digital journeys. The way someone is welcomed when they arrive and what happens when something goes wrong.
An audit brings those details together and considers the experience through different neurodivergent lenses.
Places and environments
Understand how sensory experience, layout, movement, navigation and the physical environment may support people or create unnecessary barriers.
Information and communication
Explore whether people can find, read, process, interpret and act on the information they need with confidence.
Processes and journeys
Follow the experience from one touchpoint to the next and identify where expectations, complexity, uncertainty or inconsistency may create friction.
Services and interactions
Consider how neuroinclusive the experience is for colleagues, applicants, customers, passengers, visitors, athletes, learners, service users and others who interact with your organisation.
From one detail to the whole experience.
An audit can focus closely on one document, process or environment or follow an entire journey across multiple touchpoints.
The scope is shaped around what you need to understand rather than forcing your organisation into a standard audit template.
Documents & communication
From policies and guidance to forms, instructions and everyday communication, we explore how easily people can find information, make sense of it and understand what happens next.
Processes & systems
We follow the processes people are expected to navigate, looking for unnecessary friction, ambiguity, cognitive demand and opportunities to make systems clearer and easier to use.
Places & environments
Physical environments can influence orientation, concentration, sensory experience, comfort and participation. We consider how the space actually feels to move through and use.
Digital experiences
Websites, platforms, forms and digital journeys are considered through accessibility, clarity, cognitive demand and how easily somebody can navigate and complete what they came to do.
People journeys
Some of the most useful insight comes from following the experience itself — across interactions, decisions, handovers, environments and the moments that shape a person's overall journey.
The whole experience
Individual touchpoints rarely exist in isolation. A wider audit connects them, revealing where experiences reinforce one another, where friction accumulates and where change can have the greatest effect.
Documents & communication
From policies and guidance to forms, instructions and everyday communication, we explore how easily people can find information, make sense of it and understand what happens next.
Processes & systems
We follow the processes people are expected to navigate, looking for unnecessary friction, ambiguity, cognitive demand and opportunities to make systems clearer and easier to use.
Places & environments
Physical environments can influence orientation, concentration, sensory experience, comfort and participation. We consider how the space actually feels to move through and use.
Digital experiences
Websites, platforms, forms and digital journeys are considered through accessibility, clarity, cognitive demand and how easily somebody can navigate and complete what they came to do.
People journeys
Some of the most useful insight comes from following the experience itself — across interactions, decisions, handovers, environments and the moments that shape a person's overall journey.
The whole experience
Individual touchpoints rarely exist in isolation. A wider audit connects them, revealing where experiences reinforce one another, where friction accumulates and where change can have the greatest effect.
A clearer baseline for what happens next.
Knowing that something could improve is useful. Knowing where, why and by how much gives organisations a stronger place to start.
Where appropriate, a Neuro Tide audit includes our Neuroinclusion Score to make findings easier to understand, compare and revisit.
The NEUR!TIDE Neuroinclusion Score
Turn detailed observation into a clearer picture.
Each agreed element is considered against a consistent set of relevant questions.
It is scored as 0 where it is not neuroinclusive, 1 where it is partially neuroinclusive and 2 where it is neuroinclusive.
The results are converted into percentages to create a clear baseline for the element being reviewed.
More than one score
A single overall percentage rarely tells the whole story.
An environment might therefore have separate scores for lighting, acoustics, layout, signage and wayfinding. A recruitment journey might be scored across information, application, communication, interviews and onboarding.
This helps organisations see where strengths sit and where attention is most valuable.
A score with context
Every score sits alongside observation, explanation and recommendations.
The number helps make progress visible. The detail explains why the score matters and what could improve it.
Not a score of the person
We score the environment, process, information or experience being reviewed.
We do not score how neuroinclusive an individual person is and we recognise that neurodivergent experiences, preferences and support needs will always vary.
Your information remains yours
Neuro Tide treats individual audit scores and findings as confidential.
Your organisation can choose how it uses or shares its results.
Standards matter and real experience matters too.
Recognised standards and guidance provide important reference points, but they are not the end of a Neuro Tide audit.
We consider them alongside observation, lived experience, organisational context and how someone is likely to experience the environment, information, process or service in real life.
Design for the Mind
For built environments, our work can consider BSI PAS 6463:2022 Design for the Mind, which provides guidance for designing and managing environments for a neurodiverse society.
Its principles include areas such as sensory experience, lighting, acoustics, thermal comfort, layout and wayfinding.
Built environment accessibility
Where relevant, we can also consider wider accessibility and inclusive design principles including ISO 21542 and applicable building, estates and facilities guidance.
The aim is not simply to identify whether people can enter a space, but whether they can navigate, understand and use it with greater confidence.
Digital accessibility
Digital reviews can consider WCAG 2.2 and ISO/IEC 40500 alongside the wider cognitive and neuroinclusive experience.
Technical accessibility matters, but a technically accessible journey can still be confusing, overwhelming or unnecessarily difficult to use.
Equality and accessibility
The agreed scope can also consider relevant requirements and guidance including the Equality Act 2010 and reasonable adjustment principles, alongside sector specific accessibility expectations.
For organisations operating internationally, other relevant accessibility requirements can be considered where appropriate.
European accessibility
Where products or services fall within its scope, the European Accessibility Act can also form part of the wider accessibility context for organisations providing products or services within the European Union.
Clear and usable information
Where construction product information or technical communication is involved, we can also consider principles promoted by the Code for Construction Product Information.
Information should not only be accurate. People need to be able to find it, understand it and use it with confidence.
Guidance rather than certification
A Neuro Tide Neuroinclusion Audit is an evidence led neuroinclusion review rather than a legal compliance certification.
Relevant legislation, standards and guidance can inform the work, while recommendations remain grounded in the actual people, places and experiences being reviewed.
A clear process from scope to action.
01 Agree what we are exploring
We start by understanding the organisation, the experience you want reviewed and the questions you want the audit to help answer.
02 Experience it
We review the agreed environment, process, information or journey through different neurodivergent lenses using observation, evidence and relevant guidance.
03 Look closer
We examine both obvious and less visible details, recognising what already works while identifying barriers, inconsistencies and opportunities for improvement.
04 Score where useful
Where the Neuroinclusion Score forms part of the agreed scope, relevant elements are assessed consistently to establish a clearer baseline.
05 Make sense of the findings
We bring the evidence together so that you can understand what is happening, why it matters and where change could have the greatest value.
06 Move forward
Recommendations are prioritised so your organisation can decide what happens now, what needs further consideration and what may form part of longer term change.
What you receive.
The detail will depend on the agreed scope, but the purpose is always the same.
To give you a clear, credible and usable understanding of what we found and what could happen next.
Clear findings
A structured account of what is working well, where potential barriers exist and why those findings matter.
Practical recommendations help distinguish immediate opportunities from changes that may require more planning, investment or organisational involvement.
Prioritised recommendations
Neuroinclusion Scores
Where included, clear percentage scores provide a baseline across the individual areas reviewed rather than hiding everything within one headline number.
A route forward
Findings can stand alone or become the starting point for organisational change, development, implementation or further insight.
KNAUF UK and Ireland
Making technical information easier to use.
Neuro Tide reviewed construction product data sheets through a neuroinclusive and accessibility informed lens.
The audit explored visual load, layout, sequencing, language and information density to identify where accurate technical information could be easier to find, process and apply.
The resulting changes helped make important product information easier to navigate and use with confidence.
UKRI EPSRC
Turning observation into published guidance.
Neuro Tide carried out an independent neuroinclusion audit of community engagement workshops, strategic advisory meetings and associated presentation materials for the Engineering and Physical Sciences Research Council.
The findings informed published guidance and a neuroinclusive meeting and event checklist that can now support wider practice across research and engagement settings.
Why organisations choose NEUR!TIDE.
Detailed enough to uncover the issue. Practical enough to do something about it.
Our approach brings together detailed observation, professional expertise, lived experience, recognised guidance and an understanding of how organisations actually work.
We are constructive without overlooking genuine barriers.
Existing strengths matter. So does being clear about where the experience is not yet working well enough.
Different neurodivergent lenses
We consider different experiences across attention, communication, sensory processing, movement, memory, planning, reading, writing, numerical information and other areas rather than auditing through one narrow profile.
The whole experience
We look at the connections between touchpoints rather than treating a room, document, process or interaction as though it exists in isolation.
Useful recommendations
The objective is not to produce an impressive report that sits unread.
It is to give people responsible for decisions a clearer understanding of what they can realistically improve.
Your organisation remains your organisation
Neuroinclusion should strengthen the experience you create rather than remove what makes your organisation distinctive.
Recommendations are therefore shaped around your context, people and purpose rather than a one size fits all model.
Understand first. Then decide what changes.
An audit gives you evidence and direction.
What happens next might involve changing a process, developing managers, redesigning information, improving an environment, implementing recommendations or exploring people's experiences in greater depth.
The audit helps you decide where to focus rather than starting with assumptions.
Change ↗︎
Turn audit findings into changes across policy, process, environment, culture or service delivery.
Develop ↗︎
Build the knowledge and capability people need to sustain more neuroinclusive practice.
Insights Survey ↗︎
Bring people's own experiences alongside the audit evidence to understand where perspectives align and where experiences may differ.
Questions about neuroinclusion audits.
Take a closer look.
If you want to understand what is working, what people may be experiencing differently and where meaningful improvement could begin, an audit gives you a clearer place to start.