Frequently Asked Questions
Find the right answer, then choose the right support
These FAQs help answer common questions about Neuro Tide’s neurodiversity training, neuroinclusion audits, consultancy, workplace assessments, manager support and Q&A sessions. If you need more than a general answer, Neuro Tide can help you explore what is happening in your organisation and choose the most useful support route.
1. What does Neuro Tide do?
Neuro Tide helps organisations make neurodiversity and neuroinclusion more practical, confident and embedded in everyday working life. Our services include neurodiversity training, neuroinclusion audits, workplace assessments, employee insight surveys, consultancy, reasonable adjustment coaching, Q&A sessions and manager support. We help HR teams, leaders, managers and organisations move from awareness to thoughtful action.
2. Who does Neuro Tide work with?
Neuro Tide works with organisations that want to strengthen workplace neuroinclusion in a clear, practical and credible way. This includes HR teams, senior leaders, learning and development teams, managers, recruiters, people teams, staff networks and operational teams across different sectors. We also support organisations where neuroinclusion affects customers, applicants, passengers, students, clients or service users.
3. What neurodiversity services does Neuro Tide provide?
Neuro Tide provides a joined-up range of neurodiversity and neuroinclusion services, including workplace training, line manager training, senior leader sessions, inclusive recruitment training, neuroinclusion audits, workplace assessments, employee insight surveys, consultancy, reasonable adjustment coaching, Q&A drop-in sessions, lunch and learn sessions and practical manager support. Services can be delivered individually or combined into a wider programme.
4. How is Neuro Tide different from general neurodiversity awareness training?
Neuro Tide goes beyond awareness alone. Our work focuses on how neuroinclusion shows up in everyday communication, management, recruitment, policy, process, workspace design, support conversations and decision-making. The aim is not simply to help people know more, but to help organisations do things differently, with more clarity, confidence and consistency.
5. Can Neuro Tide tailor services to our organisation?
Yes. Neuro Tide services can be tailored around your sector, audience, workplace context, team pressures, current challenges, budget and goals. We do not believe neuroinclusion should feel generic or disconnected from real work. Whether you need training, consultancy, an audit, a survey or individual support, the work can be shaped around what your organisation is actually trying to improve.
6. Do we need to know exactly what service we need before contacting Neuro Tide?
No. Many organisations contact Neuro Tide with a broad challenge, a developing idea or a concern they want to understand more clearly. A short conversation can help identify whether training, consultancy, a neuroinclusion audit, workplace assessment, employee insight survey or manager support would be the most useful starting point.
7. What is neurodiversity training for workplaces?
Neurodiversity training helps employees, managers and leaders understand different ways of thinking, processing, communicating and working. Neuro Tide’s workplace neurodiversity training is practical, human and relevant to real workplace situations. Sessions can support stronger communication, better management confidence, more inclusive team habits and a clearer understanding of workplace barriers.
8. What is neurodiversity line manager training?
Neurodiversity line manager training helps managers understand neurodiversity in the context of day-to-day people management. It can cover communication, feedback, reasonable adjustments, workload, performance conversations, psychological safety, confidence, support pathways and practical management habits. The aim is to help managers make clearer, calmer and more inclusive decisions.
9. What is a neuroinclusion audit?
A neuroinclusion audit helps an organisation understand where barriers, strengths and opportunities exist across workplace experience. Depending on the scope, an audit can review physical environments, communication, policies, recruitment, systems, meetings, management practice, documents, digital journeys, employee experience or service user experience. The output is clearer insight and practical recommendations for improvement.
10. What does a Neuro Tide workplace assessment involve?
A neurodiversity workplace assessment looks at an individual colleague’s role, working environment, communication needs, workload, strengths, barriers and reasonable adjustment options. It helps the colleague, manager and organisation build clearer shared understanding and identify practical support that can work in real conditions. It can be especially useful when someone is struggling, returning after absence, changing role or needing clearer adjustment planning.
11. What are neurodiversity employee insight surveys?
Neurodiversity employee insight surveys help organisations understand employee experience, workplace barriers, support needs and priorities for action. They can reveal patterns that are difficult to see through assumptions or isolated conversations alone. Surveys can support better decision-making, clearer planning and more evidence-informed neuroinclusion work.
12. Can Neuro Tide support inclusive recruitment?
Yes. Neuro Tide can support inclusive recruitment through training, audits, consultancy, candidate journey reviews, communication guidance and practical recommendations. This can include reviewing job adverts, application processes, interviews, assessment methods, candidate information, onboarding and recruiter confidence. The aim is to reduce avoidable barriers while keeping recruitment fair, robust and role-focused.
13. Does Neuro Tide provide support after training?
Yes. Neuro Tide can provide follow-up support after training through Q&A drop-in sessions, manager clinics, case consultation, reasonable adjustment coaching and neuroinclusive communication coaching. This helps organisations turn learning into practice and gives managers and teams a place to discuss real situations with more confidence.
14. What are Neuro Tide Q&A drop-in sessions?
Q&A drop-in sessions give managers, HR teams, leaders and colleagues a practical space to ask questions about neurodiversity and neuroinclusion. They are useful after training, during wider culture work or when people need support with real workplace situations. The format is designed to build confidence, reduce uncertainty and support better next steps.
15. Can Neuro Tide work with remote, hybrid and in-person teams?
Yes. Neuro Tide can deliver services remotely, in person or through a hybrid approach, depending on the agreed scope and what will work best for the organisation. Training, consultancy, Q&A sessions, surveys and some assessment work can often be delivered online, while audits and certain workplace reviews may benefit from in-person observation.
16. How does Neuro Tide approach confidentiality and sensitive information?
Neuro Tide treats confidentiality, privacy and data protection seriously. Work often involves sensitive workplace information, employee experience, reasonable adjustments or organisational challenges, so we aim to create a professional, respectful and safe process. Our privacy policy and terms set out how information, data protection, confidentiality, intellectual property and service delivery are managed.
17. What should clients know about Neuro Tide’s terms and conditions?
Neuro Tide’s terms and conditions explain important practical and legal points around service delivery, payment, cancellation, intellectual property, confidentiality, data protection, client responsibilities, complaints and other working arrangements. They are there to create clarity for both sides, reduce misunderstanding and support a professional working relationship from the start.
18. Who owns Neuro Tide materials after a session or project?
Neuro Tide’s training materials, tools, documents, slides, frameworks, templates and methodologies remain the intellectual property of Neuro Tide unless something different is agreed in writing. Clients are normally given permission to use agreed materials internally for the purposes connected to the service. Materials should not be copied, republished, redistributed or used commercially without written permission.
19. How does Neuro Tide help organisations decide where to start?
Neuro Tide helps organisations choose a sensible starting point by looking at their goals, current challenges, audience, risk areas, budget, timescales and existing level of neuroinclusion confidence. Some organisations start with a lunch and learn, others begin with manager training, an employee survey, a workplace assessment, consultancy or a neuroinclusion audit. The right starting point should feel proportionate, credible and useful.
20. How do we book a conversation with Neuro Tide?
You can book a conversation with Neuro Tide if you are exploring neurodiversity training, neuroinclusion audits, consultancy, workplace assessments, employee insight surveys, reasonable adjustment coaching or wider support. You do not need a finished brief before getting in touch. A short conversation can help clarify what is happening, what matters most and what next step would give your organisation the most value.
21. Can we ask Neuro Tide for more information before booking anything?
Yes. You are very welcome to ask Neuro Tide for more information before booking a call, commissioning training or agreeing a project. You can contact us with a question, a draft idea, a challenge you are trying to understand or a service you would like to explore. We will help you make sense of the options and suggest a practical next step without pressure.
Neuroinclusion is not always one-size-fits-all. If you have a question about neurodiversity training, workplace assessments, insight surveys, audits, consultancy or how Neuro Tide could support your organisation, please get in touch.
You do not need a finished brief or a fully formed plan. Tell us what you are exploring, what feels unclear or what you would like to improve, and we will help you identify a practical next step.